Customer Service Representative

Location:
Wisconsin >
Waukesha Area
Work Type:
Contract
Reference Number:
BH-12565
Contact Details:
frances.h@extensionrecruiting.com
Profession:
Professional Administrative > Call Center
Company:
Extension, Inc
Extension is seeking a Customer Service Representative for a contract-hire opportunity with one of our clients located in New Berlin, WI.

About Our Client
  • Great company culture! 
  • Full training program with supportive leadership! 
  • Competitive pay and opportunity for extended contract! 
Key Objectives / Role Responsibilities
  • Answer/resolve customer emails and calls involving requests for quotes, shipping issues, technical support, and general inquires. 
  • Order Entry - new orders, returns, updates. Communicate/consult all changes with internal teams: Pricing, Marketing, Sales, Distro 
  • Review/update customer data in CRM/ERP system 
Desired Skills & Qualifications
  • 3 years of customer service experience within manufacturing or distribution setting
  • CRM/ERP experience - Oracle experience a plus!
  • Detail-orientated, team-player and ability to work within a fast-paced environment
Salary Information
  • Starting pay: $20/hour
We’re looking forward to connecting with you and are excited to help you make your next career move!